Welcome to the Ambra Jewels FAQ page! Here you’ll find answers to some of the most common questions about our products, services, and policies.

1. What kind of jewelry does Ambra Jewels offer?

We specialize in handcrafted jewelry made from pure silver and adorned with high-quality gemstones. Our collection includes rings, necklaces, earrings, bracelets, and bespoke designs.

2. Where is Ambra Jewels located?

Our manufacturing unit is in Bani Park, Jaipur, where all our handmade jewelry is crafted. We also have an office in Queens, New York, to serve our international clients.

3. Do you offer custom jewelry designs?

Yes, we offer custom-made jewelry to bring your unique designs to life. Contact us at info@ambrajewels.com to discuss your ideas.

4. What materials do you use for your jewelry?

We use 100% pure silver and the finest quality gemstones in all our creations.

5. Do you ship internationally?

Yes, we ship worldwide. Shipping rates and delivery times vary based on your location and the shipping method chosen.

6. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track your shipment on the carrier’s website.

7. What is your return policy?

We accept returns within 14 days of delivery for unused and undamaged items in their original packaging. For more details, please refer to our Return Policy.

8. How do I care for my Ambra Jewels jewelry?

To maintain the shine and quality of your jewelry:

• Store it in a dry, cool place.

• Avoid contact with chemicals, perfumes, and moisture.

• Clean with a soft, dry cloth regularly.

9. What payment methods do you accept?

We accept all major credit and debit cards, net banking, and digital wallets. For international customers, we also accept PayPal.

10. How can I contact customer support?

For any questions or concerns, please reach out to us at:

• Email: info@ambrajewels.com

• Phone: +91-7657999046

If your question isn’t listed here, feel free to get in touch. We’re happy to assist you!